Terms of service

The terms used in these Terms and Conditions shall have the following meanings:

1. Ground Game – GGSPORTS Sp. z o.o., ul. Budowlana 2S/2, 65-386 Zielona Góra, Poland, NIP (Tax ID): 9292044002, KRS: 0000861925, REGON: 387116435, share capital of PLN 6,300 fully paid up;
2. Customer – a natural person, a legal person, or an organizational unit without legal personality, to which specific provisions grant legal capacity, placing an Order within the Online Store;
3. Consumer – in accordance with Art. 22[1] of the Polish Civil Code, a natural person concluding a legal transaction with an entrepreneur that is not directly related to their business or professional activity;
4. Civil Code – the Polish Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93, as amended);
5. Terms and Conditions – these Terms and Conditions for the provision of electronic services within the Ground Game Online Store;
6. Online Store (Store) – the online service available at groundgame.com and depot.groundgame.com, through which the Customer can, in particular, place Orders;
7. Goods – products presented in the Online Store;
8. Price – the gross amount of remuneration (including tax) due to Ground Game for the transfer of ownership of the Goods to the Customer in accordance with the Sales Contract. The Price does not include delivery costs, unless the terms of a promotion applied by the Online Store state otherwise;
9. Sales Contract – a contract for the sale of Goods within the meaning of the Civil Code, concerning the sale of Goods by Ground Game to the Customer for the payment of the Price increased by any additional fees, including shipping costs, the terms of which are specified in particular by these Terms and Conditions. The Sales Contract is concluded between the Customer and Ground Game using distance communication means, after acceptance of the Order by Ground Game on the terms specified in these Terms and Conditions. The Sales Contract specifies, in particular, the Goods, their main characteristics, the Price, shipping costs, and other essential terms. Each Item is the subject of a separate Sales Contract;
10. Consumer Rights Act – the Polish Consumer Rights Act of May 30, 2014 (Journal of Laws of 2014, item 827, as amended);
11. Act on Provision of Electronic Services – the Polish Act on Provision of Services by Electronic Means of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended);
12. Order – a declaration of intent made by the Customer, directly aimed at concluding a Sales Contract, specifying in particular the type and quantity of the Goods;
13. Electronic Service – the provision of services by electronic means within the meaning of the Act on Provision of Services by Electronic Means of July 18, 2002 (Journal of Laws of 2002, No. 144, item 1204, as amended), by Ground Game to the Customer via the Online Store, in accordance with the Terms and Conditions;
14. Account – an Electronic Service; a set of resources in the ICT system of Ground Game identified by an individual name (login) and password provided by the Customer, allowing the Customer to use additional functionalities/services. The Customer logs in to their Account after registering in the Online Store. The Account allows saving and storing information about the Customer's address data for shipping Goods, tracking Order status, accessing Order history, and other services provided by Ground Game;
15. Newsletter – an Electronic Service that allows all Customers using it to receive periodic information from Ground Game, in particular regarding Goods, the Online Store, including news and promotions, to the email address or phone number provided by the Customer, with the Customer's explicit consent. The terms and conditions for Ground Game's provision of Newsletter services are defined in a separate regulation made available within the Online Store;
16. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
    
    

1. These Terms and Conditions define the rules for using the Online Store.
2. These Terms and Conditions constitute the terms referred to in Art. 8 of the Act on Provision of Services by Electronic Means.
3. The Online Store operating at groundgame.com and depot.groundgame.com is run by GGSPORTS Sp. z o.o., ul. Budowlana 2S/2, 65-386 Zielona Góra, Poland, NIP: 9292044002, KRS: 0000861925, REGON: 387116435, share capital of PLN 6,300 fully paid up.
   
   Contact details:
   
   GGSPORTS Sp. z o.o.
   ul. Budowlana 2S/2,
   65-386 Zielona Góra, Poland
   email: shop@groundgame.com
   phone: +48 796 582 116
   
   
4. These Terms and Conditions specify in particular:
   1. rules for registration and use of the Account within the Online Store;
   2. terms and conditions for submitting Orders electronically within the Online Store;
   3. rules for concluding Sales Contracts using the services provided within the Online Store.
5. Use of the Online Store is possible provided that the ICT system used by the Customer meets the following minimum technical requirements:
   1. A web browser with JavaScript enabled and supporting HTML5;
   2. A minimum screen resolution of 640x360 pixels.
6. In order to use the Online Store, the Customer should, on their own, obtain access to a computer station or terminal device with Internet access.
7. In accordance with applicable law, Ground Game reserves the right to limit the provision of services via the Online Store to persons who are over 18 years of age. In such case, potential Customers will be notified accordingly.
8. Customers can access these Terms and Conditions at any time via a link on the main page of groundgame.com or depot.groundgame.com and download and print them out.
   
   

1. The condition to start using the Online Store is registration within its system.
2. Registration takes place by completing and accepting the registration form, accepting the provisions of these Terms and Conditions and the Privacy Policy, and then clicking the "Register" button.
3. The condition for registration is agreeing to the contents of the Terms and Conditions and providing personal data marked as mandatory. Providing personal data by the Customer is voluntary, but necessary to create an Account, use specific Electronic Services, and conclude a Sales Contract. Detailed information regarding personal data protection is available in the "Privacy Policy" tab on the Online Store website.
4. Ground Game may deprive the Customer of the right to use the Online Store by blocking the Account, as well as limit access to part or all of the Online Store resources, with immediate effect, in the event of a breach of the Terms and Conditions by the Customer, in particular when the Customer:
   1. provided data during registration that is untrue, inaccurate, or outdated, misleading, or violating the rights of third parties;
   2. committed a violation of personal rights of third parties via the Online Store, in particular personal rights of other Customers of the Online Store;
   3. committed other acts deemed by Ground Game to be inconsistent with applicable law, general principles of using the Internet, or harmful to Ground Game's reputation.
5. A Customer who has been deprived of the right to use the Online Store cannot re-register without Ground Game's prior consent.
6. In order to ensure the security of transmission of messages and data in connection with the provided Electronic Services, the Online Store takes technical and organizational measures appropriate to the level of security risk of the services provided, in particular measures to prevent unauthorized acquisition and modification of personal data transmitted over the Internet.
7. The Customer is obligated in particular to:
   1. provide only true, current, and all necessary Customer data in forms provided within the Online Store;
   2. promptly update data, including personal data, provided by the Customer to Ground Game in connection with the conclusion of a Service Agreement or Sales Contract. The Customer can change the data at any time using the options available within the Account;
   3. timely pay the Price and other costs agreed between the Customer and Ground Game in full amount;
   4. timely collect Goods ordered using cash-on-delivery methods;
   5. refrain from providing and transmitting content prohibited by law, e.g., content promoting violence, defamatory, or violating personal rights and other rights of third parties;
   6. use the Online Store in a way that does not interfere with its operation, in particular through the use of specific software or devices;
   7. refrain from actions such as sending or placing unsolicited commercial information (spam) within the Online Store;
   8. use the Online Store in a manner that is not burdensome for other Customers and for Ground Game;
   9. use all content posted on the Online Store only for personal use;
   10. use the Online Store in a manner consistent with the provisions of applicable law in the territory of the Republic of Poland, the provisions of the Terms and Conditions, and general rules of using the Internet.
       
       

1. Information about Goods provided on the Online Store pages, in particular their descriptions, technical and operational parameters, and Prices, constitute an invitation to conclude a contract within the meaning of Art. 71 of the Civil Code, and not an offer within the meaning of the Civil Code.
2. In order to conclude a Sales Contract via the Online Store, go to groundgame.com or depot.groundgame.com, select Goods, and take subsequent technical steps based on messages displayed to the Customer and information available on the Online Store page.
3. Selection of ordered Goods by the Customer is made by adding them to the shopping cart.
4. While placing an Order – until clicking the button e.g., "Order with obligation to pay" or another equivalent informing about the obligation to pay – the Customer can modify the entered data and selected Goods. To do this, follow the displayed messages and information available on the Online Store website.
5. After providing all necessary data by the Customer using the Online Store, a summary of the placed Order will be displayed. The summary of the placed Order will contain information regarding:
   1. the subject of the Order,
   2. unit and total price of ordered Goods or services, including delivery costs and additional costs (if any),
   3. selected payment method,
   4. selected delivery method,
   5. delivery time.
6. In order to send the Order, it is necessary to accept the Terms and Conditions, provide personal data marked as mandatory, and press the "Order with obligation to pay" button.
7. Sending the Order by the Customer constitutes a declaration of intent to conclude a Sales Contract with Ground Game, in accordance with the Terms and Conditions.
8. After placing the Order, the Customer receives an email entitled "Ground Game - You placed order no. XX", containing final confirmation of all essential elements of the Order.
9. The contract is deemed concluded upon confirmation of the offer by Ground Game, i.e., upon receipt by the Customer of the email message referred to in item 9 above.
10. If it is impossible to accept all or some of the offers submitted within the Order, Ground Game will contact the Customer to:
    1. Inform the Customer of the inability to accept all offers submitted within the Order to conclude a Sales Contract; or
    2. Confirm the Customer's wish to fulfill the Order in the part where Ground Game agreed to accept offers to conclude a Sales Contract. In this case, the Customer can cancel the entire placed Order (regarding all offers), which does not affect their right to withdraw from the contract. Cancellation of the Order by the Customer releases Ground Game from the obligation to fulfill it.
11. If it is impossible to accept the offer(s) submitted within the Order, the Sales Contract for the Goods specified by Ground Game is not concluded, and Ground Game will promptly, no later than within 14 days, refund payments made by the Customer to the extent that the Sales Contract was not concluded. Provisions of the Terms and Conditions regarding withdrawal from the contract shall apply accordingly.
12. Ground Game may inform the Customer of the Order status, in particular by sending messages to the email address provided by the Customer, SMS, or by contacting via phone.
13. Ground Game strives to ensure the availability of Goods and the performance of the Sales Contract. In the event of inability to perform the service and in other situations specified by law, relevant provisions of the Civil Code may apply, including Art. 493-495 of the Civil Code, in particular regarding the obligation to immediately return the benefit to the Consumer.
14. The Sales Contract is concluded in Polish, with content consistent with the Terms and Conditions.
15. Recording, securing, and making available data of the Order and Terms and Conditions takes place via email.
    
    

1. Delivery of Goods is limited to the territory of the Republic of Poland and European Union countries and takes place at the address indicated by the Customer while placing the Order.
2. Delivery of ordered Goods is subject to a fee, unless the Sales Contract provides otherwise, and takes place via courier service by DPD Polska sp. z o.o., InPost S.A., or via personal pickup. Delivery costs are available on the store page. Delivery costs will also be indicated at the time of placing the Order.
3. Delivery time is up to 14 business days from the day the Order is prepared for dispatch by Ground Game and is calculated from the day (start of delivery period):
   1. Crediting Ground Game's bank account or settlement account – if the Customer chooses payment by bank transfer, electronic payments, or payment card; or conclusion of the Sales Contract – if the Customer chooses cash-on-delivery payment.
4. To the above time, add the delivery time of the Goods by the given carrier, which depends on the form of delivery chosen by the Customer and is presented each time on the subpage of the given Product and in the "Order Fulfillment" tab in the Online Store.
   
   

1. Prices of Goods are given in Polish Zloty (PLN) or Euros (EUR) and include all components, including VAT tax (with the rate highlighted), customs duties, and all other components.
2. The Customer has the option to pay the Price via:
   1. Payment in the Paynow and Przelewy24 systems (fast electronic transfers of the most popular banks, traditional bank transfer, Payment cards: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro).
   2. Payment via PayPal system.
   3. Payment card payment in the PayPal system (Visa, Visa Electron, MasterCard, Mastercard Electronic, MasterCard Mobile, American Express, Delta Visa Debit, Diners Club). Card availability may vary depending on Customer's country. The payment/credit card is charged at the time of placing the order.
   4. Payment card payment at an InPost parcel locker with the selected delivery option "Payment on delivery".
   5. Cash-on-delivery payment to the courier with the selected delivery option "Payment on delivery" (option available for deliveries within Poland).
   6. Cash payment with the selected delivery option "Personal pickup".
3. Settlements of electronic payment and payment card transactions are carried out according to the Customer's choice via authorized services.
4. If the Customer chooses cash-on-delivery upon receipt of the shipment, the Customer is obliged to make payment upon receipt of the shipment. Refusal to accept Goods, despite setting an additional reasonable deadline, constitutes a resolving condition of the Sales Contract. The Customer may also cancel the Order within the specified deadline without suffering consequences, which does not prejudice their right to withdraw from the contract.
5. Entities providing online payment services:
   1. 1. The entity providing online payment services is mElements S.A.
      2. The entity providing online payment services is PayPro S.A., with its registered office in Poznań (operator of the Przelewy24 service).
      3. The entity providing online payment services for PayPal payments is PayPal (Europe) S.à r.l. et Cie, S.C.A.
      4. The entity providing online payment services under the IdoPay system is IAI S.A. with its registered office in Szczecin.

1. A Customer who is also a Consumer has a 14-day period to withdraw from the contract. The Consumer has the right to withdraw from this contract within 14 days without giving any reason and without incurring any costs other than those provided for by law. The deadline for withdrawal from the contract expires after 14 days from the day on which the Customer took possession of the last item or on which a third party other than the carrier and indicated by the Customer took possession of the last item.
2. To exercise the right to withdraw from the contract, the Consumer must inform us:
   
   Ground Game - Showroom
   Centrum Handlowe Nowy Turzyn
   Aleja Bohaterów Warszawy 40
   Lokal 2F1
   70-342 Szczecin, Poland
   email address: shop@groundgame.com
   
   about their decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post, fax, or email).
3. The Consumer may use the model withdrawal form, but it is not mandatory.
4. To meet the withdrawal deadline, it is sufficient for the Consumer to send information concerning the exercise of the Customer's right of withdrawal before the withdrawal period expires.

1. In the event of withdrawal from this contract, we shall reimburse all payments received from the Consumer, including delivery costs (except for additional costs resulting from the Consumer's choice of a delivery method other than the cheapest ordinary delivery method offered by us), immediately and in any case no later than 14 days from the day Ground Game received information about the Consumer's decision to exercise the right to withdraw from this contract. We will make the reimbursement using the same payment methods as used by the Consumer in the initial transaction, unless the Consumer explicitly agreed to a different solution.
2. Ground Game may withhold reimbursement until receipt of Goods or until proof of returning them is provided, whichever event occurs first.
3. Goods should be sent back or handed over to the address:
   
   Ground Game - Showroom
   Centrum Handlowe Nowy Turzyn
   Aleja Bohaterów Warszawy 40
   Lokal 2F1
   70-342 Szczecin, Poland
   
   immediately, and in any case no later than 14 days from the day the Consumer informed us of withdrawal from this contract. The deadline is met if the Consumer sends back the item before the 14-day period expires.
4. The Consumer shall bear the direct costs of returning Goods.
5. The Consumer is responsible for any diminished value of Goods resulting from handling them other than what was necessary to establish the nature, characteristics, and functioning of the Goods.
   
   

1. Ground Game as a seller is liable to a Customer who is a Consumer within the meaning of Art. 22[1] of the Civil Code, under statutory warranty for defects to the extent specified in the Civil Code, in particular in Art. 556 and Art. 556[1] - 556[3] and subsequent articles of the Civil Code.
2. If the sold Goods have a defect, the Customer may:
   1. Submit a statement demanding a Price reduction or withdrawal from the Sales Contract, unless Ground Game promptly and without undue inconvenience to the Customer replaces the defective Goods with defect-free ones or removes such defect. The reduced price should remain in such proportion to the Price resulting from the contract as the value of the defective Goods remains to the value of Goods without defect. The Customer cannot withdraw from the contract if the defect of the Goods is insignificant;
   2. Demand replacement of Goods with defect-free ones or removal of the defect. Ground Game is obliged to replace defective Goods with defect-free ones or remove the defect within a reasonable time without undue inconvenience to the Customer; subject to reservations and on terms specified in relevant provisions of the Civil Code.
3. It is recommended that the Customer state in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of defect; (2) demand for a method of bringing Goods into compliance with the Sales Contract or a statement of price reduction or withdrawal from the Sales Contract; and (3) contact details of the person submitting the complaint - this will facilitate and speed up processing of the complaint by Ground Game. The above recommendation does not affect the effectiveness of complaints submitted omitting the recommended complaint description.
4. In the event that, in order for Ground Game to respond to the Customer's complaint or to exercise the Customer's rights resulting from statutory warranty, it is necessary to deliver Goods to Ground Game, in accordance with Art. 5612 in conjunction with Art. 354 § 2 of the Civil Code, the Customer will be obliged to deliver Goods at Ground Game's expense to the address:
   
   Ground Game - Showroom
   Centrum Handlowe Nowy Turzyn
   Aleja Bohaterów Warszawy 40
   Lokal 2F1
   70-342 Szczecin, Poland
   
   If, however, due to the type of defect, type of Goods, or method of installation, delivery of Goods by the Customer would be impossible or excessively difficult, the Customer may be asked to make Goods available to Ground Game at the location where Goods are situated, upon prior agreement of date.
5. Ground Game is liable under statutory warranty if a physical defect is found within two years from the day of delivery of Goods to the Customer. The claim for removal of defect or replacement of Goods with defect-free ones expires after one year from the day the defect was found, however, in the case of an Order placed by a Consumer - the limitation period cannot end before the period referred to in the first sentence.
6. Complaints arising from violation of rights guaranteed by law or based on these Terms and Conditions should be directed to:
   
   Ground Game - Showroom
   Centrum Handlowe Nowy Turzyn
   Aleja Bohaterów Warszawy 40
   Lokal 2F1
   70-342 Szczecin, Poland
   
   
   Ground Game undertakes to review each complaint within 14 days. Failure to review the complaint within the above deadline means deeming it justified.
   
   

1. Ground Game takes actions to ensure fully correct operation of the Store, to the extent resulting from current technical knowledge, and undertakes to remove within a reasonable time any irregularities reported by Customers.
2. The Customer should immediately notify Ground Game of any irregularities or interruptions in the operation of the Online Store service.
3. Irregularities related to the functioning of the Store may be reported in writing to the address: Ground Game - Showroom, Centrum Handlowe Nowy Turzyn, Aleja Bohaterów Warszawy 40, Lokal 2F1, 70-342 Szczecin, Poland, by email to shop@groundgame.com, or using the contact form.
4. In the complaint, the Customer should provide their name and surname, correspondence address, type, and date of occurrence of irregularity related to the functioning of the Store.
5. Ground Game undertakes to review each complaint within 14 days. Failure to review the complaint within the above deadline means deeming it justified.
   

1. A Customer who is a Consumer may, if interested, use out-of-court methods for handling complaints and pursuing claims. Disputes regarding online purchases can be resolved through mediation proceedings before Voivodeship Inspectorates of Trade Inspection or court proceedings before a permanent arbitration court at the Voivodeship Inspectorate of Trade Inspection. The Consumer may also obtain free assistance in resolving a dispute between the Customer and Ground Game using free assistance of a county (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (including Consumer Federation, Association of Polish Consumers).
2. In the absence of interest on the part of the Consumer to use out-of-court dispute resolution methods, resolution of potential disputes arising between Ground Game and the Consumer shall be submitted to competent courts in accordance with relevant provisions of the Code of Civil Procedure.
3. Resolution of potential disputes arising between Ground Game and a Customer who is not simultaneously a Consumer shall be submitted to the court competent for Ground Game's registered office.
4. In matters not regulated in these Terms and Conditions, provisions of the Civil Code, provisions of the Act on Provision of Services by Electronic Means, provisions of relevant Polish laws, as well as European Union laws, in particular GDPR regarding personal data protection, shall apply.
   
   

1. Ground Game may terminate the Service Contract with the Customer at any time with one month's notice for important reasons, understood as:
   1. Change in legal provisions governing provision of electronic services by Ground Game affecting mutual rights and obligations specified in the contract concluded between Customer and Ground Game or change in interpretation of above legal provisions as a result of court rulings, decisions, recommendations, or guidelines of competent offices or bodies;
   2. Change in method of service provision caused by technical or technological reasons;
   3. Change in scope or provision of services to which provisions of Terms and Conditions apply, by introducing new, modifying, or withdrawing existing functionalities or services covered by Terms and Conditions by Ground Game.
2. Notwithstanding paragraph 1, due to Customer personal data protection and processing for an appropriate time, Ground Game may terminate the Service Contract with immediate effect in case of Customer inactivity in the Online Store for an uninterrupted period of minimum [.] years.
3. The statement within the scope specified in paragraphs 1 and 2 above will be sent to the email address provided by the Customer during Account creation or Order placement.
4. Ground Game may terminate the Service Contract with seven days' notice and/or refuse further right to use the Online Store and place Orders for important reasons, i.e., in case of gross breach of these Terms and Conditions by the Customer, i.e., in situations where Customer breaches provisions of point 3 paragraph 7 subpoints 1-10 of Terms and Conditions.
5. For important reasons, i.e., in case of gross breach of these Terms and Conditions by Customer, in a situation where given Customer breached provision of point 3 paragraph 7 subpoint 3 or 4 of Terms and Conditions, Ground Game, in order to avoid further damage, may not accept Customer's offer regarding specified forms of payment or delivery. This provision applies regardless of what data identifies the Customer and what data is provided when placing an Order.
6. In case of placing a subsequent Order choosing a specified payment or delivery method by a Customer to whom provision of paragraph 5 above applied, Ground Game will contact the Customer by sending a message to the email address provided by the Customer to notify of gross breach of Terms and Conditions by Customer and non-acceptance of offer using specified payment or delivery method, while indicating alternative payment or delivery methods.
7. A Customer to whom provision of paragraph 4 or 5 above applied may use the Online Store or use a specified payment or delivery method after obtaining prior consent from Ground Game for further use of the Online Store or use of a specified payment or delivery method.
8. The Terms and Conditions constitute a contract template within the meaning of Art. 384 § 1 of the Civil Code.
9. In case of amendments to Terms and Conditions, Ground Game will make available consolidated text of Terms and Conditions by publication in Online Store and by message sent to the email address provided by Customer upon concluding Service Contract, which Parties consider as introducing information about amendment into electronic communication means in such a way that Customer could become acquainted with its content.
10. Amendment of Terms and Conditions enters into force after 14 days from the date of sending information about amendment. In case of Customers who concluded a Service Contract, i.e., having an Account, they have the right to terminate Service Contract within 14 days from the date of notification about amendment of Terms and Conditions. Amendment of Terms and Conditions does not affect Sales Contracts concluded by Customer and Ground Game prior to amendment of Terms and Conditions.
    
    

1. Provisions contained in this point of Terms and Conditions apply exclusively to Customers who are not Consumers.
2. Ground Game has the right to withdraw from a Sales Contract concluded with a Customer who is not a Consumer within 14 days from the day of its conclusion. Withdrawal from Sales Contract in this case may take place without giving any reason and does not give rise to any claims against Ground Game on the part of Customer who is not a Consumer.
3. In the case of Customers who are not Consumers, Ground Game has the right to limit available payment methods, including requiring full or partial prepayment, regardless of payment method chosen by Customer and fact of concluding Sales Contract.
4. Upon release of Goods by Ground Game to the carrier, benefits and burdens associated with Goods as well as risk of accidental loss of or damage to Goods pass to Customer who is not a Consumer. Ground Game in such case bears no responsibility for loss, shortage, or damage to Goods arising from acceptance for transport until delivery to Customer and for delay in shipment transport.
5. In accordance with Art. 558 § 1 of Civil Code, Ground Game's liability under statutory warranty for Goods towards Customer who is not a Consumer is excluded.
6. In case of Customers who are not Consumers, Ground Game may terminate Service Contract with immediate effect and without stating reasons by sending Customer appropriate statement in any form.
7. Neither Ground Game nor its employees, authorized representatives, and proxies shall be liable to Customer, their subcontractors, employees, authorized representatives, and/or proxies for any damages, including lost profits, unless damage was caused by them intentionally.
8. In each case of establishing liability of Ground Game, its employees, authorized representatives, and/or proxies, such liability towards Customer who is not a Consumer, regardless of its legal basis, is limited - both within a single claim as well as for all claims in total - to the amount of Price paid and delivery costs under last Sales Contract, but not more than one thousand PLN.
9. In relation to Customers who are not Consumers, Ground Game may amend Terms and Conditions at any time based on generally applicable legal provisions.
10. This point of Terms and Conditions, with exception of paragraph 5, does not apply to Customers who are natural persons conducting business activity concluding Sales Contract, Service Contract with Ground Game based on Terms and Conditions directly related to their business activity, when content of specified contract shows that it does not have professional character for Customer, resulting in particular from subject of business activity conducted by them, specified based on Central Register and Information on Economic Activity provisions. These Customers also have the right to withdraw from contract on rules provided for Consumers in Terms and Conditions.
    
    

1. Terms and Conditions are effective from August 1, 2026.
2. Recording, securing, making available, and confirming to Customer essential provisions of Sales Contract takes place by sending Customer an email with Order confirmation (durable medium). Content of Sales Contract is additionally recorded and secured in IT system of Online Store. After concluding Sales Contract, Ground Game provides Customer proof of purchase in electronic form or together with shipment containing Goods. Order specification may also be attached to shipment. In case of Customer requesting VAT invoice, Customer agrees that VAT invoice be sent to email address provided by Customer.
3. Ground Game informs that using Online Store via web browser, including placing Order, as well as making phone call to Ground Game may involve necessity of incurring Internet connection costs (data transfer fee) or phone call costs, in accordance with tariff package of service provider used by Customer.
4. In matters not regulated in these Terms and Conditions, relevant generally applicable provisions of Polish law shall apply, in particular: Civil Code; Act on Provision of Services by Electronic Means of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204 as amended); provisions of Consumer Rights Act of May 30, 2014 (Journal of Laws 2014 item 827 as amended); and other applicable provisions of generally applicable law.